Frequently Asked Questions
Everything you need to know about our legendary comfort and quality.
How do I determine the correct size for Stanfield's products?
We provide a comprehensive size guide on every product page. Since our garments range from classic cotton to performance synthetics, we recommend measuring your chest and waist to ensure the perfect fit for each specific fabric type.
What is your return and exchange policy?
We accept returns on unworn, unwashed items in their original packaging within 30 days of purchase. For hygienic reasons, underwear that has been opened or tried on cannot be returned.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Canada and the USA. You will receive a tracking number via email as soon as your order leaves our facility.
Are Stanfield's products still made in Canada?
Yes, we are proud to maintain our heritage by manufacturing the majority of our core products at our historic facility in Truro, Nova Scotia, ensuring the highest standards of craftsmanship.
How should I care for my thermal and wool garments?
To maintain the longevity of your garments, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid high heat in the dryer, especially for wool blends, to prevent shrinkage.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.